TERMS & CONDITIONS

  • Kindly order 2 - 14 days prior to the event

  • Custom-made bouquet are welcome. We can make a bouquet that suit your budget as well. Feel free to contact us if you need some guide by line@/whatsapp/email. Make sure place your order 1-2 weeks before the delivery date.

  • You can choose the main flowers, but for the additional flowers and foliages will be change everyweek depend on the season.

  • When your flowers doesn't meet our quality standards, we will subtitute them to other flower with an equivalent value and quality without mention you again. (Make sure you give us an alternative color or DO and DON'T color when you put your order.)

  • We always do our best for our quality control, but again flowers are delicate pieces and they're alive. you can't expect every piece of it will be 100% prefect. It always come natural

  • Order will be confirm and process after you done the payment.

  • Any cancellation or false order details claimed after payment's done is beyond our responsibility and no refund is allowed.

  • You can put your order with the same day delivery, contact us to know what's in ready stock :)

  • You can't cancel your order after you done the payment.

  • You can't change the delivery date after we book your flowers.

  • You can change the delivery place at least 2 days before the delivery date.

  • You can change your message in the card at least 2 days before the delivery date.

  • All derlivery charges will be paid by the customer. we will use Gojek/Grab/Deliveree/ Lalamove app (for fresh flower, Jakarta - Tangerang - Cibubur only) or JNE (for dried and preserved flower, it can be delivered to all city) for delivery.

  • Please give us a complete address and phone number for the delivery. For undelivery products due to mistake on the delivery address given, we will only delivery it again with additional delivery charge.

  • Our delivery time is start from 7 AM till 4 PM

  • Due to unpredictable traffic, we can't provide you for a really specific time of delivery.

  • You can pick up your order, by appointment only.

  • All damage that applied to the products after it's been sent are beyond our responsibility.

  • You're agree with our T & C once you put your order.

© 2018 by Bloomette Fleuriste